Privacy Policy

1. Information We Collect

When you use our website, we may collect:

Information you provide:

• Name, email address, phone/WhatsApp number
• Company name and role
• Message content (demo requests, project inquiries, partnership discussions)

Automatically collected information:

• Pages visited and time spent on site
• Device type and browser information
• Referring website
• IP address (for security and analytics)

We use this information to respond to inquiries, improve our website, and maintain business records.

2. How We Use Information

We use your information to:

• Respond to demo requests and project inquiries
• Provide information about FleetDesk and our services
• Send follow-up communications related to your inquiry
• Improve website functionality and user experience
• Maintain business and legal records
• Detect and prevent fraud or abuse

We do not sell your personal information to third parties.

3. FleetDesk Referrals

When you request a FleetDesk demo through this website, we share your contact details with our FleetDesk team for the purpose of scheduling and delivering your demo.

If you later become a FleetDesk customer, your use of the FleetDesk platform will be governed by FleetDesk's own Terms of Service and Privacy Policy, which will be provided to you during onboarding and before you start using the platform.

4. Cookies and Analytics

We use cookies and similar technologies for:

• Essential website functionality (form submissions, navigation)
• Analytics to understand how visitors use our site (we use basic analytics tools)

You can disable cookies through your browser settings, though this may affect website functionality.

5. Information Sharing

We do not sell personal information. We may share information only:

With service providers:

We use third-party services to operate our website, including:

• Website hosting
• Email communications
• Analytics

These providers are required to protect your data and use it only to provide services to us.

For legal reasons:

We may disclose information if required by law, court order, or to protect our legal rights and safety.

Business transfers:

If Itzhak Group is acquired or merged, your information may transfer to the new entity.

6. Data Security

We implement reasonable security measures to protect your information, including:

• Encrypted data transmission (HTTPS)
• Access controls
• Regular security reviews

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain inquiry information as long as needed to:

• Respond to your request and maintain conversation history
• Comply with legal obligations
• Resolve disputes
• Maintain business records

You may request deletion of your information by contacting us.

8. Your Rights

You have the right to:

• Access - Request a copy of personal information we hold about you
• Correction - Request correction of inaccurate information
• Deletion - Request deletion of your personal information (subject to legal obligations)
• Object - Object to certain uses of your personal information

To exercise these rights, contact us at info@itzhakgroup.com. We will respond within 30 days.

9. International Data Transfers

Itzhak Group Ltd operates from Rwanda. If you are located outside Rwanda, your information may be transferred to and processed in Rwanda. By using our website, you consent to this transfer.

For users in the European Union, we comply with GDPR requirements where applicable.

10. Children's Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

For material changes, we will:

• Update the date at the top of this page
• Post a notice on our website
• Send email notification to active contacts (if applicable)

Continued use of our website after changes constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of Rwanda. For users in the European Union, we comply with GDPR requirements where applicable.

13. Contact Us

For privacy-related questions or to exercise your data rights:

Email: info@itzhakgroup.com
Subject line: Privacy Inquiry
Response time: We aim to respond within 5 business days

Mailing address:
Itzhak Group Ltd
Kigali, Rwanda