Terms of Service

1. Acceptance of Terms

By accessing or using this Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Website.

2. Description of Website

This Website provides information about Itzhak Group Ltd and our products and services, including FleetDesk. You may also submit inquiries, request demos, or contact us through forms on the Website.

3. Accuracy of Information

We work to keep Website content accurate and up to date. However:

• Information may change without notice
• We do not guarantee all content is complete, current, or error-free
• Product features, pricing, and availability are subject to change
• Demo requests and inquiries do not constitute binding agreements

For the most current FleetDesk information, refer to FleetDesk's own Terms of Service and Privacy Policy (provided during onboarding).

4. Acceptable Use

You agree to use this Website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Attempt unauthorized access to our systems, servers, or networks
• Interfere with or disrupt Website operation or security
• Use automated tools (bots, scrapers) to access the Website without permission
• Transmit viruses, malware, or harmful code
• Impersonate another person or entity
• Collect user information without consent
• Use the Website for fraudulent purposes
• Violate any applicable laws or regulations

We reserve the right to suspend or terminate access for violations.

5. User Communications and Submissions

When you submit messages, inquiries, or other content through our Website (contact forms, demo requests, etc.):

• You grant us permission to use this content to respond to your inquiry and maintain business records
• You represent that your submissions do not violate any laws or third-party rights
• We may retain communications as long as needed for business purposes
• We are not obligated to respond to all submissions

For how we handle your personal information, see our Privacy Policy.

6. Third-Party Links

This Website may link to third-party websites or services. We are not responsible for:

• The content, accuracy, or practices of third-party sites
• Your interactions with third-party sites
• Third-party privacy policies or terms

Third-party links are provided for convenience only and do not imply endorsement.

7. Intellectual Property Rights

Our content: All Website content, including text, graphics, logos, trademarks, software code, and design, is owned by or licensed to Itzhak Group Ltd and protected by copyright, trademark, and other intellectual property laws.

Permitted use: You may view and print Website content for personal, non-commercial use only.

Prohibited use: You may not:

• Copy, modify, or distribute Website content for commercial purposes
• Use our trademarks, logos, or branding without written permission
• Reverse engineer or extract source code from our Website
• Frame or mirror our Website on other domains

Trademarks: "Itzhak Group," "FleetDesk," and related marks are trademarks of Itzhak Group Ltd.

Feedback: If you provide suggestions or feedback about our Website or services, we may use that feedback without obligation or compensation to you.

8. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

No warranties: This Website is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

No guarantee of availability: We do not guarantee that the Website will be available, uninterrupted, secure, or error-free.

Information accuracy: We do not warrant that Website content is accurate, complete, reliable, current, or error-free.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

No consequential damages: Itzhak Group Ltd is not liable for indirect, incidental, consequential, punitive, or special damages arising from your use of this Website, including but not limited to loss of profits, revenue, data, or business opportunities.

Maximum liability: Our total liability for any claims related to Website use shall not exceed USD $100.

Exceptions: Nothing in these Terms limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be legally limited or excluded

Some jurisdictions do not allow certain liability exclusions, so some limitations may not apply to you.

10. Website Modifications and Availability

No guarantee of availability: We do not guarantee that the Website will be available at all times or error-free.

Right to modify: We may modify, suspend, or discontinue the Website (or any part of it) at any time without notice.

Maintenance: We may perform scheduled or emergency maintenance that temporarily affects availability.

No liability: We are not liable for any unavailability, modification, or discontinuation of the Website.

11. Changes to These Terms

We may modify these Terms at any time. Changes are effective when posted on this page, as indicated by the "Last updated" date.

Notification: For material changes, we will:

• Update the "Last updated" date at the top of this page
• Provide notice on our Website homepage
• Send email notification to active contacts (if applicable)

Continued use: Your continued use of the Website after changes constitutes acceptance of the modified Terms.

Review regularly: We encourage you to review these Terms periodically.

12. Governing Law and Dispute Resolution

Governing law: These Terms are governed by the laws of Rwanda, without regard to conflict of law principles.

Dispute resolution: Any disputes arising from these Terms or use of this Website shall be resolved through:

• First, good-faith negotiation between the parties
• If unresolved within 30 days, through courts of competent jurisdiction in Kigali, Rwanda

Language: In case of discrepancies between translations, the English version of these Terms prevails.

13. General Provisions

Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force.

No waiver: Our failure to enforce any right or provision does not constitute a waiver of that right.

Assignment: You may not transfer or assign your rights under these Terms. We may assign our rights to any successor or affiliate.

Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement regarding Website use.

Headings: Section headings are for convenience only and do not affect interpretation.

No agency: Nothing in these Terms creates a partnership, agency, or employment relationship.

14. Contact Us

For questions about these Terms:

Email: info@itzhakgroup.com
Subject line: Terms of Service Inquiry
Response time: We aim to respond within 5 business days

Mailing address:
Itzhak Group Ltd
Kigali, Rwanda